Search CCRI 
Banner FAQ's
Which browsers will support Banner 7?
Why does my browser crash when I try to access Banner using Internet Explorer 7 and Vista?
Can I change my screen setup so I don't have to scroll in Banner 7 forms?
There are two web browser sessions open when I run Banner 7. Are both sessions necessary?
Will pop-up blockers interfere with Banner 7?
Are there any special plug-ins that need to be installed to run Banner 7?
What if I get an error installing the Jinitiator?
I typed in the correct form name but the from does not open. Why?
Which browsers will support Banner 7?
The Browsers that will support Banner 7 are:
- Microsoft Internet Explorer v6 - with Oracle J-Initiator 1.3.1.18
- Netscape v7.0x - with Oracle J-Initiator 1.3.1.18
Why does my browser crash when I try to access Banner using Internet Explorer 7 and Vista?
It has been reported that the loading of the JInitiator plugin under IE 7 running Windows Vista results in an immediate browser crash. Neither IE 7 nor Windows Vista is officially supported by Banner. However, Banner does work with IE7.
Can I change my screen setup so I don't have to scroll in Banner 7 forms?
The user interface in Banner 7 has been designed to run on computer monitors with a minimum screen resolution of 1024 x 768 pixels. If your screen display is set to 800 x 600 pixels, you will have to scroll significantly in order to use Banner.
- To change your screen resolution, follow these steps:
- Right-click anywhere on your Windows desktop and choose Properties from the pop-up menu.
- In the Display Properties window, click on the Settings tab and check the screen resolution. If it is not set to 1024 by 768 pixels you can change it here. When done, click Apply and then OK.
There are two web browser sessions open when I run Banner 7. Are both sessions necessary?
Yes. One of the windows is called the Oracle Application Server Forms Service. The other window is called the Oracle Developer Forms Runtime and this is the window where the Banner application runs.
Will pop-up blockers interfere with Banner 7?
It is very likely that pop-up blockers may interfere with the proper running of Banner 7 as there are pop-up windows. If you encounter difficulties in getting Banner 7 forms to run, turning off the pop-up blocker is recommended.
Are there any special plug-ins that need to be installed to run Banner 7?
A new version of the Oracle Jinitiator 1.3.1.18 needs to be installed. Once you click on the Banner Login button for the first time, you will be prompted to install the JInitiator. Follow the on-screen directions. If the JInitiator does not install or receive and error message when trying to do so, follow the steps outlined in the faq "What if I get an error installing the Jinitiator?"
I already have the JInitiator on my computer to run another application. Why do I have to reinstall it again?
Different versions of the JInitiator may be required to run different applications. Banner 7 requires JInitiator 1.3.1.18
I am in Banner 7 and when I click on another Internet Explorer shortcut, my session of Banner is terminated. Why?
The shortcut detects that Internet Explorer is already running and
attempts to reuse the same Internet Explorer session thus terminating
the Jinitiator session that Internet Explorer is running for Banner .
To prevent other web links from closing a Banner session.
- Open Internet Explorer
- Select Tools from the menu
- Select Internet Options
- Click the Advanced Tab
- Uncheck Reuse windows for launching shortcuts.
- Click Apply, then OK
- Close Internet Explorer and then reopen it
I typed in the correct form name but the form does not open. Why?
Not all forms are available to all users. You must have the correct security privileges to view certain forms. To determine if the form is not loading due to security reasons, look in the lower left corner of the Banner form.
