WebCT Help for Students

Online video tutorials

For some outstanding tutorials that walk you through all the steps to navigate around WebCT 4.1, including audio explanations on some of the modules, see these video step-by-steps developed by University of Texas - Pan American. You don't even need a special plug-in! Note: If you are using these tutorials in any of the CCRI computing labs you will need to bring in your own headphones to hear the audio in these videos.

Communication Tools - including the Discussion Board, Mail, Chat and Whiteboard.

Course Content Tools - including Content Modules, Calendar, Syllabus, Glossary, Image Database, CD-Rom tool, Index, Compile and Search features

Evaluation Tools - including Assignments, Quiz/Surveys, Self Tests, and My Grades

Study Tools - including Student Presentations and Student Homepages

Online student guides

Individual step-by-step guides are now available for students on all WebCT tools. These guides are only available from on-campus due to licensing restrictions.

CCRI Help Desk

The CCRI Help Desk is available to provide support to all students. The Help Desk is accessible by phone from 8 a.m. to 8 p.m. Monday through Thursday, Friday from 8 a.m. to 4 p.m. and Saturday from 9 a.m. - 1 p.m. at 825-1112 or via e-mail anytime at: helpdesk@ccri.edu.

Online Help From WebCT.com

In addition to the online manual included within WebCT under the Help button, there are some great pages that have been developed on the WebCT.com site to help students with WebCT. Including
Getting Started with WebCT for Students

On this page, you will find links to a variety of resources. The Guide to Learning Online page is a detailed guide for students, including topics like "What is the Internet?", "Getting Connected", "How to Learn Online", "How to use the Internet/Email", and "How to use WebCT". You will need to look for information on our current version, WebCT version 4.1.

Ask Dr. C

WebCT support personnel are also available online to address student problems with WebCT via Dr. C.