Internet Browsers

How do I determine the version of Internet Explorer I am running?

How can I change the text size in my browser?

If the text-size in your browser is changed from the default setting to a smaller setting, you may not be able to read some of the text. To change it back, in Internet Explorer, click on View in the menu bar, select Text Size and then select Medium.

image of how to set text size in Internet Explorer

It has also been found that if you use both Internet Explorer for a browser and Eudora for mail, Internet Explorer may default to a "smaller" font size every time you open the browser.  The instructions outlined below will set Internet Explorer's default text size to "medium" or "larger" every time.

In Eudora Pro

How can I change the screen resolution on my computer?

Screen Resolution: we recommend that you use at minimum 800x600 resolution.  Ideally 1024x768 or 1280x1024.  Please note that some computers will not support the higher resolutions.  If you are using a Windows-compatible PC, right -click in a blank area of your Desktop and choose Properties, next select Display, then Settings.  In the middle of the dialogue box, you will see a slider that allows you to change your monitor resolution.

If you are using a Macintosh running an older OS, use your monitor Control Panel to change resolutions.  Macintosh computers running OS X must use the new System Preferences application to change monitor resolution.

Does Pipeline require special browser settings?

Yes, there are recommended settings that will improve your Pipeline connection.

Open Internet Explorer

Under the Browser section:

Under the Security section:

Make sure that Cookies are enabled.

Can I access Pipeline using AOL, CompuServe, and MSN?

It has been reported that AOL, CompuServe, and MSN users are unable to access Pipeline using the AOL,  CompuServe, and MSN browsers.  We recommend that you use the recommended versions of Internet Explorer or Netscape Communicator to access Pipeline as follows:

Please call the IT Help Desk at 825-1112 if you experience problems logging in.

How do I enable cookies and JavaScript on my browser?

To enable and JavaScript, follow these steps:

To enable cookies if you have Windows XP with Service Pack 2,

To enable cookies and JavaScript in Netscape Communicator, follow these steps:

How do I enable cookies and JavaScript on my MAC?

To enable cookies and JavaScript in Netscape Communicator, follow these steps:

To enable JavaScript in FireFox, follow the steps below:

To enable cookies in FireFox:

I have MAC OS X do I need to update my software?

Yes.  Periodically, Apple releases updates to your computer's software.  Because some updates are prerequisites for others, you may need to use Software Update more than once to get all available updates.

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